Introduction

At Harveda (“we,” “our,” “us”), your privacy and trust are extremely important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make purchases, or interact with our services.

By using our website, you consent to the terms outlined in this policy.

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1. Information We Collect

We collect personal and non-personal data to provide you with a seamless shopping and browsing experience. This may include:

• Personal Information: Name, email address, phone number, billing/shipping address.

• Order & Transaction Information: Products purchased, order history, payment details (we do not store full card details).

• Technical Data: IP address, browser type, device details, cookies, and website usage data.

• Marketing Data: Newsletter sign-ups, promotional preferences, and feedback.

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2. How We Use Your Information

Your information is used for the following purposes:

1. To process and deliver your orders.

2. To handle payments, refunds, and invoices.

3. To provide customer service and resolve queries.

4. To improve our website, products, and services.

5. To send you promotional offers and newsletters (only with your consent).

6. To comply with legal, tax, and regulatory obligations.

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3. Cookies & Tracking

Our website uses cookies and similar technologies to:

• Save your shopping cart and login preferences.

• Improve website performance and personalization.

• Track analytics to enhance customer experience.

You can manage or disable cookies through your browser settings. However, some features may not function correctly if cookies are disabled.

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4. Sharing of Data

We may share your personal information only with trusted third parties, such as:

• Payment processors (to complete transactions securely).

• Shipping & logistics partners (to deliver your orders).

• Analytics and marketing tools (to analyze site usage).

• Legal authorities (only when required by law).

We never sell or rent your data to third parties.

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5. Data Security

We implement strong security measures such as SSL encryption, secure servers, and restricted access controls. While we strive to protect your information, no method of online transmission is 100% secure.

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6. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect information from children. If we discover such data, it will be deleted immediately.

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7. Your Rights

As a user, you have the right to:

• Access the personal data we hold about you.

• Request corrections to inaccurate or incomplete data.

• Request deletion of your personal data.

• Opt-out of promotional emails and marketing.

• Withdraw consent where applicable.

• Request data portability to another provider.

To exercise these rights, please contact us at: hello@harveda.in

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8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law (for example, tax and accounting obligations).

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9. International Transfers

If your data is transferred outside India, we ensure adequate safeguards are in place to protect it in accordance with applicable data protection laws.

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10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected on this page with a new effective date. For significant updates, we may notify you via email or a website notice.

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11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

• Phone/WhatsApp: +91 95379 66633
• Email: hello@harveda.in
• Address: Ahmedabad, Gujarat, India